Welcome to Originnel! We are delighted to assist you in exploring our range of delicious, fresh, and 100% organic snacks. As a proudly all-organic brand, we work closely with small-scale Indian farmers to bring you products free from harmful pesticides, GMOs, and artificial additives. Here's how we can help you make your shopping experience smooth and enjoyable:
How to Shop
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Browsing Products:
- Explore our selection of organic snacks through the navigation menu at the top of the page or view our featured products on the home page.
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Use filters to sort items by category, popularity, or new arrivals to quickly find what you’re looking for.
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Adding Items to Cart:
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Once you find a product you like, click “Add to Cart”.
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You can review your selected items by clicking “View Cart” at the top right corner of the page.
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Adjusting Cart Items:
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Modify quantities, remove items, or apply discount codes on the cart page before proceeding to checkout.
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- Secure Checkout:
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Click “Checkout” and provide your shipping and billing information.
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We accept all major credit/debit cards and net banking for safe and secure payments.
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Shipping and Delivery
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Order Processing:
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Orders placed before 11:59 PM will be processed and shipped within 24 hours, subject to stock availability.
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Delivery timelines vary based on your location, typically ranging from 3-5 business days.
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Tracking Your Order:
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Stay updated on your order status by logging into your account on our website.
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Packaging Standards:
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All orders are carefully packed in eco-friendly materials to ensure freshness and compliance with FSSAI guidelines.
Customer Support
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Our Availability:
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Need help? Our support team is available from 9 AM to 7 PM every day except major holidays.
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We are happy to assist with product inquiries, shopping guidance, and technical support.
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Contact Options:
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Phone: +91 7815000333 (call or WhatsApp)
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Email: customercare@originnel.com
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Live Chat: Access live support directly through our WhatsApp for real-time assistance.
Frequently Asked Questions (FAQs)
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What makes your products organic?
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Our snacks are certified organic, made without pesticides, artificial additives, or preservatives, ensuring they are true to nature.
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How do I report a damaged or incorrect product?
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If you encounter any issues with your order, please reach out to us within 2 hours via call or phone with your order details and photos of the product.
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What are the payment options?
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We accept all major credit/debit cards and net banking for secure online payments.
Spread the word
We’re grateful for your support of our small organic brand. If you’ve enjoyed your shopping experience, we’d love it if you could share Originnel.com with your friends and family. Together, we can redefine the misconception that healthy can’t be tasty.
Thank you for choosing Originnel – where health meets flavor in its purest form.